Страховка E-gloo

To make the most out of your stay in the Houche, you better be insured

Student are not insured by the ESF, but this is a must, so we advise you take the E-gloo insurance.

This is why the ESF of The Houche offers E-Gloo to guarantee you all of the necessary insurance and assistance coverage in the event of an accident during your stay.

With E-gloo, you'll benefit from the skills of the best professionals in the area and have access to complete services, including rescue operations and the reimbursement of ski passes and ambulance transport.

So to ski with total peace of mind and enjoy the slopes with a feeling of safety, whether alone, with family or with friends, remember to purchase E-gloo insurance.

How does it work ?

How much ?
At the ESF of The Houches, the Carré Neige is offered only with the 6 days courses along the online order process as an option :
  • Children under 13 years old : 14,40 € Teenagers and Adults : 16,80 €
You can also subscribe to this insurance directly from our agency on site as soon as you reach the station.
What happen in the event of an accident ?
Carré Neige reimburses the costs incurred as soon as you receive help from search and rescue professionals or professionals providing you with initial medical care.
E-gloo Insurance's advantage :
  • Rescue and evacuation.
  • Reimbursement of the Ski Pass and Ski Lessons.
  • Additional Warranties : Medical bill reimbursement, in addition to your basic insurance for pharmaceutical and hospital needs, legally use warranties, broken ski.
  • Repatriation.
Ski lessons reimbursement* :
  • In case the insured is hurt, making them unable to ski.
  • In case of sickness.
  • In case the family of the policy-holder has to suddenly return.
  • In case the insured needs repatriation. In case the lifts are stopped for more than 5 hours.
  • To a parent holding a "Carré Neige" Insurance, who needs to go with a hurt child insured by "Carré Neige".
  • In case the lifts are stopped for bad weather for more than one day on more than 80% of the skiing area.
*detailled conditions on www.carreneige.com
What is the procedure to follow for repatriation ?
  • If your condition requires it and you must travel further than 150 km, you may request repatriation by calling Europ Assistance at: 01 41 85 85 96.
  • For distances under 150 km and on the day of the accident, to request direct payment or reimbursement, you can contact : 04 79 07 36 11 or 04 79 07 36 12
How do I receive reimbursement for my unused ski passes and ski lessons * ?
Within 8 days fill out the claim form available on our website (www.carreneige.com) or in the Carré Neige sales outlets and send it, together with the supporting documents, to the following address :
  • DIOT Montagne Assurances Carré Neige - BP 19 73 704 Bourg Saint Maurice Cedex 
Attached documents :
  • Original of the ski pass (and/or proof of purchase of the ski pass and the Carré Neige).
  • The doctor's initial medical certificate indicating the type of injuries and whether or not there is an inability to ski.
How can I track the progress of my reimbursements ?
As soon as we have processed your claim form, we send you a file reference number. This allows you to track your reimbursements in real time on the website.